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Business Process Outsourcing (BPO) is the act of contracting the operations and non-primary business activities and functions to a third-party service provider. Usually, BPO is implemented as a cost-saving measure for non-critical functions so company owners or managers can focus on the core functions and create competitive advantage. There are Two (2) Categories of BPO:

Different companies have different reasons why they outsource. Whatever reasons they have for outsourcing, services should meet these criteria: Economical, Efficient and Effective. Lower Operational and Labor Costs Cost is the primary reason why companies choose to outsource some of their business processes. With the operational costs consistently increasing, companies explore the option of outsourcing

Philippines is a top destination for business process outsourcing. Through the years, the country is competing head-to-head with India as the country of choice for outsourcing services. Although it will be very difficult to beat India in terms of worker population, Philippines has gotten a big share of the pie because of exceptional work output. Clients